1. Introduction
This Privacy Policy explains how Places Rewards (“we,” “us,” “our,” or the “Service”) collects, uses, and protects information when you visit placesrewards.com, create an account, purchase a membership, or otherwise use our rewards and loyalty platform. By using the Service, you agree to the practices described below.
2. Information We Collect
Information you provide directly: When you create an account or purchase a membership, we collect information such as your name, email address, phone number, and billing details. If you register a business on the platform, we also collect business information such as address, hours, and contact details.
Payment information: Payments are processed through Stripe and PayPal via our WooCommerce checkout. We do not store your full credit card or payment account details on our servers; that information is handled directly by Stripe and PayPal in accordance with their own privacy and security policies.
Usage information: We automatically collect certain information about how you interact with the Service, including pages visited, membership activity, rewards redeemed, and device/browser information.
Cookies and similar technologies: We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect some features of the Service.
3. How We Use Your Information
We use the information we collect to:
• Create and manage your account and membership
• Process payments and deliver the rewards and benefits associated with your membership tier
• Communicate with you about your account, purchases, and platform updates via email, in-app notifications, or text/SMS where you’ve opted in
• Provide participating businesses with the information needed to fulfill rewards and track loyalty activity
• Improve the Service, including analyzing usage trends and troubleshooting issues
• Detect and prevent fraud or misuse of the platform
4. How We Share Information
Participating businesses: If you redeem a reward or interact with a business through the platform, relevant activity (such as membership tier and redemption details) is shared with that business so they can honor the offer.
Payment processors: Stripe and PayPal receive the information necessary to process your payment. Please review Stripe’s Privacy Policy and PayPal’s Privacy Policy for details on how they handle your data.
Other service providers: We share information with third-party vendors who help us operate the Service, such as hosting, email/SMS delivery, and automation tools. These providers are only permitted to use your information to perform services on our behalf.
Legal requirements: We may disclose information if required by law, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
We do not sell your personal information to third parties.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 7).
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices & Rights
You may access, update, or request deletion of your account information at any time by contacting us at [email protected]. You may also opt out of marketing emails or text messages at any time using the unsubscribe link or opt-out instructions included in those communications. Opting out of certain communications may affect your ability to receive rewards notifications.
8. Children’s Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
9. Third-Party Links
The Service may contain links to third-party websites, including those of participating businesses. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
11. Contact
Questions about this Privacy Policy can be directed to [email protected].
Last updated: July 2026